EMERGE
Empowering Digital Product Leaders
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emerge
Approach

Solving complex digital product challenges, together.

84% of digital products fail to meet expectations. Results come from aligning strategy, design, and technology to deliver impactful customer experiences. We help you build alignment and deliver indispensable digital products.

Why Alignment Matters

Over 84% of digital products fail to meet or exceed expectations

Great performance is about 1% vision and 99% alignment

Jim Collins and Jerry I. Porras, authors of Build to Last

How alignment can help you achieve digital product success

Define and strengthen your product strategy

Creating the clarity and focus necessary to drive outcomes

Gain a deeper understanding of your customers and their needs

Unlocking actionable insights to inform every stage of the product life cycle

Design and improve the product experience

Transforming people’s interactions through human-centered design thinking

Make better decisions

Aligning priorities to improve customer acquisition, adoption, and retention

Get it built right

Developing products for scale, focusing on continuous delivery and improvement

Empower your teams

Enhancing capabilities, capacity, and processes to maximize collaboration

Our stance on alignment is so fundamental, we wrote an entire book on the topic.




Alignment is core to how we work together, creating or refining your digital product vision so we can execute upon it. How we get there is through our Strategy, Design, and Technology service offering.




Strategy Services

From digital transformation to incremental improvement, we navigate the complexities of delivering great digital products. We offer a depth of knowledge and experience to identify, diagnose and solve your biggest challenges and unlock untapped opportunities.

  • Product Consulting
  • Ideation and Digital Reinvention
  • Market Research
  • Product Strategy
  • Investment Planning
  • Data Analysis

Design Services

Our approach to design is creating a system that can easily be utilized across your organization’s internal and external design teams. Doing so reduces overall time to market, ensures team alignment, and creates a universal source of truth for digital product innovation org-wide.

What you get when you work with Emerge is a complete design system. Here’s just a few things we include as part of that process:

  • Brand & Product Design Evolution
  • Customer Experience (CX)
  • Product UX Design
  • Service Design
  • Visual UI Design
  • Research & User Testing

Technology Services

To deliver a great digital experience across every screen you need to prioritize continuous delivery, integrate real user feedback, collect data and improve based upon new insights. We help our clients bridge the execution gap offering end-to-end technology planning, implementation and management to provide peace-of-mind, increased quality, and lower their risk.

  • Technology Planning & Evaluation
  • Solution Architecture
  • Web Development
  • Mobile App Development
  • Enterprise Custom Application Development
  • Systems Integration & API Development



Rated #1 UX agency
on Clutch for 2020, 2021.

21 reviews




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Our approach is a focus on what matters

We Co-Create With You

At the heart of our methodology is people: your people and ours, merging our two unique areas of expertise. Working as one unified team towards your objectives.

This is made possible by our small, very senior, hybrid team that is ready to seriously engage with your team, with no mid-project rotation. We work closely together throughout each and every project – sharing our progress through working sessions to provide data-driven decisions. We constantly iterate and test, versus throwing designs over a wall.

Integrated Capabilities

Our core product team model allows us to quickly hit the ground running and move things forward, working closely together with you across every phase of your project.

This approach will allow us to also easily scale the team up or down over time as necessary to support all your needs. We have found that this model keeps us goal focused, yet flexible, to adapt as you need throughout our entire working relationship.

This results in:

• No silos
• No outdated working models
• No processes for process sake
• No reinvention

Forward. Digital. Thinking.

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