Creating digital experiences that engage users at every touch-point.
Every interaction with a user is an opportunity. Every touch-point a chance to engage them in an impactful and meaningful way. Remove the barriers between your business or organization and its customers. Our comprehensive design services align vision with brand to fully realize, validate, and refine world-class digital products and services.
Brand & Product Design Evolution
Digital product experiences are also brand touchpoints. We can help you define a product vision that creates cohesion between both brand and digital product and manages accountability with guiding metrics for success.
Customer Experience (CX)
Consider the most important and humanizing moments in your customer’s experience & journey when they are interacting with your organization, products, and content. We can help surface these moments to prioritize and refine critical customer touch-points.
We bring together the essential design disciplines of user experience & user interface to create experience design. Leveraging strategic learnings, experience design is what brings your digital product to life from the ground up as an interactively designed micro-moment driven experience that follows customers throughout their journey.
How well is your business fulfilling both front of house and back of house actions to ensure the customer experience is a positive one? We can help reveal pain-points & opportunities to drive the prioritization & design of an effective and efficient service delivery system.
Distinct from the micro-level user interface design process, visual design explores a macro-level of aesthetics involved with building branded digital experiences that align with the product vision. With visual design we make these environments visually rich and beautifully usable.
Research & User Testing
Gain insights from stakeholders & audiences around both the periphery & detailed nuances of your digital product to learn patterns of friction, and discover areas of opportunity and frustration. Our shared learnings & point-of-view helps you make informed decisions that can increase adoption & drive conversion.
The team at Emerge came up with unique ways to demonstrate the attributes of our products while communicating the benefits. Genuinely high-level thinkers, they were able to develop a strategy and execute it efficiently.